Return & Refund Policy

You have the right to request a return within 14 days of receiving your order.

To be eligible for a return, the item must be in the same condition in which you received it: unused, unworn, with all tags attached, and, whenever possible, in its original packaging. You must also provide the receipt or another proof of purchase.

To request a return, please contact us at:

contact@lask-international.com

Returns must be sent to the following address:

LASK International AG
Blegistrasse 13
6340 Baar ZG
Switzerland

If your return is accepted, we will provide you with further instructions on how to proceed. Please do not send any items back without first requesting a return, as we will not be able to accept them.

If you have any questions regarding returns, you can contact us at any time at:

contact@lask-international.com

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon receipt. If an item is damaged, defective, or if you have received the wrong item, please contact us without delay so that we can assess the issue and provide an appropriate solution.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods

• Custom-made or personalized products

• Personal care products

• Hazardous materials, as well as flammable liquids or gases

Sale items and gift cards are also excluded from returns and exchanges.

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

The fastest way to receive a replacement item is to return the original item in accordance with our return procedure and place a new order once your return has been approved.

14-Day Right of Withdrawal for Customers in the European Union

If your order is delivered to a country within the European Union, you have the right to cancel or return your order within 14 days without providing any reason.

To qualify, the item must be in the same condition in which you received it: unused, unworn, with all tags attached, and, whenever possible, in its original packaging. You must also provide the receipt or another proof of purchase.

Refunds

Once we have received and inspected your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be processed using your original method of payment. Please note that it may take several business days for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at:

contact@lask-international.com